Regain your phone connection by taking the steps we show you in this guide. Here you will find the best tricks for solving problems with your network and finding out where the problem is.
If you are a Wi-Fi network user, you must have experienced problems such as not being able to connect to Wi-Fi. There are many factors that can cause your connection to not work, your device unable to connect, or its inadequate performance. Throughout this article, we will cover some of the most common connection failures and show possible solutions. We’ve tried our best to help you find the source of the problem.
Check if your phone has Wi-Fi enabled
It could be that you have disabled Wi-Fi by mistake, in most cases the problem occurs because the device has not enabled the network adapter. Android has a shortcut in the notification bar that lets you quickly turn on Wi-Fi.
If there is no Wi-Fi shortcut in the notification bar, you have to open the settings menu select it in the network section, then turn on Wi-Fi manually.
Wait a few moments, Wi-Fi will usually reconnect automatically.
Fix connection problems by deleting networks that were once connected
If it’s been confirmed that your device has Wi-Fi turned on, but it’s still unable to connect, there are a number of actions you can take to fix it. First of all, delete the network that was connected before. This way, you can enter the password again and restart the connection. To delete a network, long press on the network. When the menu appears, select ‘forget network’.
Now try to reconnect by clicking on the network again and entering the password.
The purpose of this step is to ensure that you have entered the password correctly and that you are updating the IP address assignment by the router. But what if the network is active and still doesn’t appear in the list? You can add them manually by tapping Add network.
Enter your Wi-Fi network name and password then don’t forget to select Save. And just wait a few moments for your device to connect.
Why is my wifi not working? Find out easily
By taking the two steps above, you will likely solve most of the connection problems. However, if the error still persists, we help you find out where it came from with a few questions.
Does this connection failure only occur on one device? If other devices connected to your network are still working properly it will reveal that the problem is with your mobile device. Try connecting to another Wi-Fi network to see if it works. If it still fails, then it is your device that is the problem.
Did the connection with certain applications fail? Check if the connection fails with all applications. If the connection problem is only occurring with a specific app, it is possible that the app server is down and the problem is not with your device.
Is the other device unable to connect either? If none of your devices can connect to the network, make sure your router is functioning properly. It may have been turned off or it may need to be restarted. If the problem with the router is not resolved, you may need to contact your service provider.
Network speed issue: My Wi-Fi is slow
You may be able to connect to your network, but the connection speed is too slow. Not to worry, there are a few things you can do to fix this.
Are you too far from your router? Poor coverage and too far from the signal are the main reasons why the connection is slow. If, for some reason, you can’t get close to your router, you may need to install a Wi-Fi repeater. Are there multiple devices connected to the network? The very large volume of devices connected to the router will certainly affect performance. If your router capacity reaches the limit, the Wi-Fi speed will become very slow. Is there a distraction?
If you live in a block of flats or in a very congested area, the connection may be slowing down due to interference. At this point, you have two options. First, change the network broadcast channel. You’ll need to do this in your router’s administration panel, which can generally be accessed from IP 192.168.1.1 or 192.168.0.1. Second, using a 5 GHz connection, which is generally broadcast in parallel with a 2.4 GHz connection. However, please note 5 GHz connection is only available on the latest models.
Wi-Fi turns itself on and off: watch out for software and hardware errors
Lastly, you may be experiencing connection issues stemming from your phone’s operating system or hardware failure. Maybe, in your case, the wifi connection disconnects itself. In this case, make sure the other connected device is working properly. If it’s been confirmed that only your cellphone has this experience, it’s time to restore the phone’s factory settings. Do so by entering settings and accessing the System section.
Tap on the Reset option.
Select Erase all data (factory reset).
Remember to copy your data before doing this stage, as all your information will be erased. If the problem persists after restoring the device, you will most likely have to contact an authorized technical service for a solution. Maybe your phone is facing hardware failure.